LINE Official Account Health Check and Fix List

Already set up auto-replies on LINE but unsure if customers get answers? Send masked screenshots and settings; we check item by item and return a plain-language report and fix list saying which screen and setting to change. You make the changes yourself.

We review one LINE Official Account from your screenshots and settings: do common questions get answers, do keywords clash, do menu buttons respond, can customers reach a real person? You get a report, checklist Excel, data list and masking guide. First diagnosis within 24 hours of receiving materials. We never log in or ask for passwords or keys.

Packages
- Basic: report (12 checks, 3 risks, 5 fixes).
- Standard: report (24 checks, 6 risks, 10 fixes), 10 FAQ gaps with suggested keywords and replies.
- Premium: report (40 checks, 10 risks, 15 fixes), 20 FAQ gaps, human-handoff flow (6 steps, 3 sample scripts), 30-day tracking sheet, one follow-up correction.
Free revisions within 7 days of delivery: Basic 1, Standard 2, Premium 3.

What we need from you
Business type, hours, plan name, whether you use an external reply server; screenshots of response settings, auto-reply list, welcome message and rich menu (friend data masked first). Standard/Premium: 10 recent customer questions (masked). Premium: price list, days off, staff roles.

Not included
Remote login or the LINE Developers console; holding passwords, secrets or tokens; coding or editing a reply server; changing settings or sending messages for you; platform outages or suspension appeals; guarantees of more inquiries or sales.

FAQ
Q: Will you log in to my account?
A: No. You send masked screenshots; you make the changes.
Q: I use no external server. OK?
A: Yes. Built-in response settings can be checked.

Price: Basic US$31 / Standard US$41 / Premium US$54
Delivery days: Basic 2 / Standard 3 / Premium 5